Service
'3-S Service' is the catch phrase of Hyundai Heavy Industries' After Sales Service System when responding to After Sales requests of customers. The phrase reminds the Service Team to provide the best possible service as quickly as possible, minimizing time lost due to equipment breakdown.
Speedy Service
Upon receiving an equipment breakdown report we respond with the utmost speed, especially in cases involving serious breakdowns impacting equipment operation. A Service Team will arrive at the site quickly to perform a quick analysis to determine the cause of the problem. They will also supply replace parts to maximize the equipment operation rate.
Satisfactory Service
We try to find solutions that will satisfy all complaints made by a customer, regardless of how minor the problems might be. We also offer an emergency dispatch service system to provide better service.
Superior Service
We operate vehicles furnished with a wide variety of special tools and equipment. We have also set up a high quality service system with a variety of digitalized measuring instruments and computerized equipment.
Education & Training Program
1. Operator & Mechanic Training.
2. Jobsite & Field Training.
3. Factory Korea visit & Training.
Phone : 021-4513625 | sales@swadayagroup.com
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